Global Asset Consolidation

Unifying Digital Presence:
Brand Cohesion for a Global Tech Leader

As Principal Designer at Sabre, I led the global rebrand + digital asset consolidation initiative in the company’s shift from a holding company of separate brands to a unified global technology leader, merging over 20 regional websites into a single, scalable, fully responsive digital platform.

This effort aimed to unify the Sabre brand identity, enhance user experience, + streamline operations across multiple business units, regions, + languages.

Problem

The digital presence for Sabre was fragmented + inconsistent, across three distinctive global business units operating semi-autonomously + resulting in:

  • Brand disparity: Three distinct business units operated independently, each with its own logo, messaging, + digital presence.

  • User friction: Disjointed navigation, redundant content, and inconsistent UX hindered engagement + conversion.

  • Operational inefficiencies: Maintaining multiple regional sites increased costs + slowed content updates.

  • Lack of scalability: Outdated static pages + disconnected CMS systems made it difficult to manage multilingual content effectively.

Solution

Unified Brand
+ Design System

  • Implemented Sabre Spark EDL (Enterprise Design Language) to ensure consistency across product + marketing assets.

  • Standardized UI components, typography, color schemes, iconography, art direction + motion principles.

  • Launched video production into social media channels with SabreTV (YouTube)

Streamlined Nav
+ Enhanced UX

  • Overhauled site architecture to create a seamless user journey, balancing global cohesion with regional flexibility.

  • Implemented modular templates to allow localization without sacrificing design consistency.

Modernized
+ Scalable CMS

  • Migrated assets to WordPress + AWS-based CMS, empowering teams to manage content without engineering dependencies.

  • Integrated SEO-driven content strategy to improve discoverability and engagement.

Research + Stakeholder Alignment

  • Conducted global content audits, usage analysis, + stakeholder interviews to identify inefficiencies + alignment opportunities.

  • Addressed regional business needs while maintaining a unified brand vision.

Testing + Iteration

  • Conducted usability testing on navigation, content discoverability, + accessibility.

  • Iterated based on regional feedback, refining localization workflows and multilingual content processes.

Implementation

Design System Development + Prototyping

  • Built a scalable UI component library, reducing design inconsistencies + accelerating deployment.

  • Created wireframes, high-fidelity prototypes, + interactive design systems to validate usability + engagement.

Collaboration Across Teams

  • Partnered with engineering, marketing, and regional teams to ensure smooth adoption.

  • Developed training programs and governance models for CMS users worldwide.

Shipped Features

  • Modernized CMS + self-service content management, enabling business units to manage content while ensuring global consistency.

  • Localized content management, allowing region-specific updates while maintaining design integrity.

  • Self-serve templates + marketing automation, streamlining email campaigns + microsite deployment.

  • Enhanced global search + SEO optimization, improving search indexing and reducing content redundancy.

  • Enterprise Design Language (Sabre Spark EDL), standardizing UX/UI components + streamlining cross-functional collaboration.

Results

  • Improved brand consistency, achieving 95 percent compliance with the new Sabre Spark EDL across all global sites.

  • Increased user engagement, with streamlined navigation + modernized UX leading to a 25 percent increase in time on site + a 15 percent reduction in bounce rates.

  • Operational efficiency + cost reduction, consolidating over 20 regional + product-focused sites, reducing content management time by 30 percent, + lowering operational costs.

  • Stronger market presence, reinforcing the Sabre position as a global travel technology leader, improving investor perception + customer trust ahead of the IPO.

Challenges + Learnings

  • Stakeholder buy-in + change management, overcoming resistance from business units by demonstrating business value through data-backed UX improvements.

  • Balancing global scalability with regional needs, designing modular templates that allowed for localization without sacrificing consistency.

  • Managing multilingual content + legacy infrastructure, implementing automated translation workflows + a scalable CMS model to reduce inefficiencies in regional site management.

Conclusion

The Sabre Global Rebrand + Digital Presence Unification was a transformational initiative, redefining digital strategy, UX, + brand governance at a global scale. 

By unifying fragmented business units, streamlining operational processes, + enhancing brand consistency, the project positioned Sabre as a modern travel technology leader, driving higher engagement, reduced costs, + long-term scalability.

These insights continue to inform my approach to enterprise design systems, digital transformation, + large-scale UX strategy.

*Work represented in this case study was produced in the years between 2011 - 2017.

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